Effective date: November 2, 2026
Vantage Kart Online Services Pvt Ltd, operating as Vantage9 (“Vantage9”, “we”, “us”, “our”), provides web development, search engine optimisation, social and paid advertising, and Amazon marketplace growth services to clients worldwide. This Privacy Policy explains what personal data we collect through vantage9.com and in the course of providing our services, how we use, store and protect it, who we share it with, and the choices and rights you have.
1. Information We Collect
Information you provide directly:
- Contact form submissions: name, email address, subject and message content.
- Newsletter sign-ups: email address.
- Consultation bookings: whatever details you provide through our booking link (Calendly), such as name, email and meeting notes.
- Client project information: when you engage us for a project, we collect business details, account access credentials you choose to share (e.g. hosting, Amazon Seller Central, ad platforms), brand assets, and any other information reasonably necessary to deliver the agreed service.
Information collected automatically:
- Standard server logs (IP address, browser type, pages visited, referring page, date/time) collected by our hosting provider.
- Cookies and similar technologies used for essential site functionality and, where enabled, analytics (see Section 5).
2. How We Use Your Information
- To respond to enquiries submitted through our contact form.
- To schedule and conduct consultations.
- To deliver, manage and support the services you’ve engaged us for, including accessing and managing third-party accounts (e.g. Amazon Seller Central, Amazon Ads, Google Ads, Meta Ads) on your behalf where you’ve authorised us to do so.
- To send newsletter or marketing communications, only where you’ve opted in, and always with an option to unsubscribe.
- To maintain, secure and improve our website and services.
- To comply with legal, accounting and regulatory obligations.
We do not sell your personal data.
3. How We Share Information
We share information only where necessary to operate our business and deliver our services:
- Service providers we use to run our business — website hosting, email delivery, and similar infrastructure providers — who process data on our behalf under appropriate confidentiality and security obligations.
- Platforms you authorise us to work on — such as Amazon Seller Central, Amazon Advertising, Google Ads or Meta Ads — where you grant us access to manage your account; data flows to and from those platforms under their own respective privacy policies and terms.
- Legal requirements — where disclosure is required to comply with a legal obligation, protect our rights, or respond to a lawful request from a public authority.
We do not share your personal data with third parties for their own independent marketing purposes.
4. Data Storage, Retention and Security
Vantage9 is based in Ahmedabad, India, and our website and client data may be stored and processed in India and in the countries where our hosting and service providers operate. We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration, including SSL/TLS encryption of all data submitted through this website.
We retain personal data only for as long as reasonably necessary for the purposes it was collected — typically for the duration of our business relationship plus a period required for accounting, legal or legitimate business record-keeping purposes — after which it is deleted or anonymised.
5. Cookies
This site uses cookies necessary for core functionality (such as remembering form submissions) and, where applicable, performance/analytics cookies to help us understand how the site is used. You can control or disable cookies through your browser settings; doing so may affect some site functionality.
6. International Data Transfers
As we work with clients across India, the United States, Canada, the United Kingdom, Australia, Singapore, the UAE and elsewhere, personal data may be transferred to and processed in countries other than your own. Where required by applicable law, we take steps to ensure such transfers are subject to appropriate safeguards.
7. Your Rights
Depending on where you’re located, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data, subject to legal/record-keeping requirements.
- Withdraw consent to marketing communications at any time (e.g. via the unsubscribe link in any email).
- Object to or request a restriction of certain processing.
To exercise any of these rights, contact us using the details in Section 10.
8. Children’s Privacy
This website and our services are directed at businesses and professionals, not children. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. The “Effective date” above reflects the date of the latest revision. Material changes will be reflected by an updated date on this page.
10. Contact Us
For any questions about this Privacy Policy or how we handle your data, contact us at [email protected] or via our Contact Us page.